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October 13, 2013

Overview: Package Forwarding Companies

Oh boy, I've been working on this post for quite awhile!

I'd like to preface this post with this: I have not yet ordered through ANY of these companies. This overview is based on my research into the costs of these services and not the customer service, speed or reliability of these services. I am considering ordering from a few websites using a service (or more than one) and i will report on those when that happens. For now though, this is simply my compilation of the costs involved to allow you to more simply compare and choose the service you may wish to look into further.

I based all my shipping costs on the weight of 3.5kg (7.7lbs). Most package forwarding services use either the dimensional or actual weight of the package depending on which is greater. Dimensional weight is calculated as follows:
L x W x H
5000

Where a service asked for the dimensions of a package i entered 40cm (L) by 20cm (W) by 15cm (H). This comes to a dimensional weight of 2.4kg which is obviously the lesser weight. This is important to keep in mind as you may purchase something very light (a large teddy bear for example, large but light) thinking that it will not cost a lot in shipping however you would be changed the dimensional weight which may be considerably more.

Another very important thing to note is that when using these services to ship to Australia they must adhere to Customs. This means two things for Australians:
1. Duties & Taxes: If your purchase - including all shipping costs, insurance etc - is more than $1,000AUD duties and tax WILL apply. You can refer to the Customs Website for more information on how duties and taxes are calculated and applied.
2. Dangerous & Hazardous Goods: Almost all of the shipping companies i looked into use USPS, FedEx, DHL, TNT or another similar courier to forward packages. All of these couriers have a restriction on the goods that can be imported into Australia. For those with a mind to purchase beauty products you need to keep in mind that nail polish, nail polish remover, perfumes, hair spray and other such products that are either aerosols or contain alcohol are considered Dangerous & Hazardous Goods and therefore can NOT be shipped. You should refer to the website of the specific courier that will be utilised for more information on what can and can not be shipped to Australia under their guidelines.

For the calculations of the total amount i also used the simple figure of $100 for the purchase itself (excluding any US taxes) and assumed free shipping. The store you choose to order from may not include free domestic shipping - something to keep in mind.

Also as disclosure, i may not have included all fees here so don't take my calculations as gospel. This is simply a rough estimate of costs to see which companies seem to offer the best deal. They don't all disclose all their fee information without membership so there are some costs involved that i may be missing.

The information i looked into was the location of the local address and the US takes applicable, any monthly or per package fees, consolidation and repacking fees, personal shopping services, insurance, storage, returns and any other information that may help make a determination of the service to use (eg photographs of products for free).

Also, the US is looking at changing sales tax on online purchases so the tax information may not be correct upon future reading but was correct at the time this post was published.

With all that said, after my research, in order of cheapest to most expensive these are the companies I've looked into:
  1. My American Shipper
  2. Comgateway
  3. HopShopGo
  4. Bongo
  5. Shipito
  6. Viaddress
  7. Price USA
  8. MYUS
  9. Parcel Zoom
  10. Forward IT
  11. OPAS (formerly Ship2Me)
  12. Lil' Shoppa
  13. Shopaholiques
  14. Parcel It On
1. My American Shipper (fees charged in USD)
This service is located in Los Angeles, California which means that there is 9.75% US sales tax is applicable to any purchases sent to this address. This is the highest tax rate of all the services that i have listed here. There are no monthly, sign up or per box fee for this service.

According to the website this service offers free consolidation and repacking and all personal shopping is done through it's sister site, My American Shopper.

Storage is free for 45 days and there is no information on the cost after this period. Returns are kind of expensive at $20 if returned before shipping to Australia.

The bonus of this service is that it offers free insurance, free photos of all products you've ordered and if anything is damaged the company will attempt to exchange it on your behalf.

Price by my calculation: $100 (purchase price) + $55.94 (standard shipping) = $155.94


2. Comgateway (fees charged in USD)
This service is located in Portland, Oregon which means that no US sales tax is applicable to any purchases sent to this address. There is no monthly subscription or per package fee for this service. Membership is updated to "Prime Membership" after three package shipments automatically for 6 months. So long as you continue to order a minimum of 3 packages every 6 months you automatically maintain your Prime status.

Up to 3 packages can be consolidated for free then each additional package is $1 up to a maximum of 15 packages. Packages can also be repacked for a $5-7 fee (prime members get cheaper rates). Personal shopping fee is 10% (of purchase price and domestic shipping).

Packages can be stored for up to 15 days for free then a fee of $1 a day is charged. Returns can be made (prior to forwarding) for a $5 fee plus the cost of domestic shipping. There is a $9.95 fuel surcharge and a compulsory 0.65% insurance charge (on purchase, domestic shipping & international shipping).

Price by my calculation: $100 (purchase price) + $48 (standard shipping) + $9.95 (fuel surcharge) + $0.96 (insurance) = $158.91


3. HopShopGo (fees charged in USD)
This service is linked to Comgateway and has all the same fees and charges. It is also located in Portland, Oregon which means that no US sales tax is applicable to any purchases sent to this address. No monthly subscription or per package fee for this service.

Up to 3 packages can be consolidated for free then $1 per package up to a maximum of 15 packages. Packages can be repacked for a $5-7 fee. Packages can be stored for up to 15 days for free then a fee of $1 a day is charged. Returns for a $5 fee plus the cost of domestic shipping.

Personal shopping fee is 10% (of purchase price and domestic shipping).

There is a $9.95 fuel surcharge and a compulsory 0.65% insurance charge (on purchase, domestic shipping & international shipping).

Price by my calculation: $100 (purchase price) + $48 (standard shipping) + $9.95 (fuel surcharge) + $0.96 (insurance) = $158.91


4. Bongo (fees charged in USD)
This service is located in Connecticut which means that there is 6.35% US sales tax is applicable to any purchases sent to this address. There is no monthly subscription for this service however there is a charge of $5 per box.

Consolidation is stated as being free for this service. Repacking is not mentioned so it would be advisable to contact Bongo for more information. Personal shopping fee is 10%.

Storage is free for 21 days and there is no information on the cost after this period. Returns can be made for free but any domestic shipping is payable. Insurance is optional and is charged at 2% of the total value. There is also a 9.5% fuel surcharge.

Bongo also issues you an address in the EU should you wish to shop at stores that do not ship outside of the EU.

Price by my calculation (US, not EU): $100 (purchase price) + $51.30 (standard shipping) + $9.95 (fuel surcharge) = $161.25


5. Shipito (fees charged in USD)
This service has three address locations with varying amounts of US sales tax. They are Oregon (no sales tax), Nevada (8.1% sales tax) and California (10% sales tax). There is a fee of $8.50 per package to use this service.

There is no consolidation option with this service however the website does say that repacking can be requested but there is no details on the cost of this. Personal shipping services are the previously mentioned $8.50 fee plus the purchase price, taxes, a bank fee of 4.3%, shipping and insurance. Insurance costs depend on the method of shipping chosen. The 4.3% bank fee will be refunded if any charges are paid by EFT.

This service will only hold one package at a time which is why there is no consolidation. If you will be ordering frequently this is probably not the service for you. There was no information about returns.

Price by my calculation (based on Oregon mailbox): $100 (purchase price) + $58.87 (standard shipping, free insurance)  + $6.83 (bank fee) = $165.07


6. Viaddress (fees charged in USD)
This services mailbox is located in Indiana and has an applicable sales tax of 9%. There is no membership, setup or per package fees to use this service.

There is free consolidation and repacking using Viaddress. There is also no fuel surcharge, no storage fees and no banking fees. There was no information on the website regarding the costs of returning packages or items. The personal shopping service is also apparently free.

There is no information on the website regarding insurance options or costs.  There was also no information on the website regarding returns.

Price by my calculation: $100 (purchase price) + $65.42 (standard shipping) = $165.42


7. Price USA (fees charged in USD)
This service is based in Oregon and therefore attracts no US sales tax. There is a $10 fee per package if you use the standard order form. If the simple order form is used then there is an additional $5 fee for the additional administration work involved. This service is personal shipping only. You can not order from a website yourself and have it forwarded.

The service offers consolidation but there is no price information. There is also no information regarding storage. There is a compulsory 2.5% insurance fee (of purchase price and domestic shipping).

Items can be inspected prior to shipment for a fee of $10. All products must be ordered via on of their order forms. There is a button which can be added to your favourites bar to allow you to add the items you want to the order form from the website you are purchasing them from.

Price by my calculation: $100 (purchase price) + $10 (package fee) + $0.02 (compulsory insurance) $63.89 (shipping) = $173.91


8. MYUS (fees charged in USD)
MYUS is based in Florida which has a US sales tax of 7.5%. There are multiple memberships for this service but the following is based on the free, standard service: there is a $10 setup fee but no ongoing account fees or fees per package.

Consolidation and repacking is free. Storage is free for 5 days after which time it is $1 per day. Returns are accepted and based on the website it seems there is no fee, but buyer pays domestic return shipping.

Personal shopping is available with a 5-10% fee depending on the method of payment for the service (credit cards cost more) with a $10 minimum. Insurance costs $2 per $100 for up to $300 (free for orders under $100). Photos of packages are available for a $2 fee.

Price by my calculation: $100 (purchase price) + $7.50 (tax) + $10 (set up fee) + $78.56 (shipping) = $196.06 ($186.06 after first order)


9. Parcel Zoom (fees charged in USD)
This service is based in New Jersey and has a 7% US sales tax per order. There is no sign up fees, membership fees or package fees to use this service.

Consolidation and repackaging costs $4.50 for each additional package. Storage is free for 90 days after which time there is no information. There is also no information on the website regarding returns.

A personal shopping service is available for a fee of 10%. Insurance costs $2 per $100 for up to $300.

This service offers a free product photo service. A banking fee of 4% (which is included in the shipping costs) is applicable but can be returned if you pay by wire/bank transfer.

Price by my calculation: $100 (purchase price) + $7.00 (tax) + $79.90 (shipping) + $4.00 (banking fee) = $190.90


10. Forward IT (fees charged in USD)
This service is personal shopping only. It is located in Colorado where a 10% sales tax applies. There is a $9.99 fee per website that you order from. If the order is over $200 you will also be charged an admin free of 3.9%.

Consolidation and repacking are free for this service. There is no insurance information listed on the website and there is no package forwarding option. Storage is free for 30 days then $3 per day. Returns are accepted but there is no information listed on the website about costs associated with returns.

Price by my calculation: $100 (purchase price) + $10 (tax) + $9.99 (website fee x 1) + $72.74 (shipping) = $192.73


11. OPAS (fees charged in USD)
This service is located in Portland, Oregon which means that there is no US sales tax is applicable to any purchases sent to this address. You can also get a Japanese address using this service to shop in Asia however i did not look into any costs associated with that address.

There is no monthly subscription for this service however there is a $25 set up fee and a charge of $10 per shipment.

Consolidation is available for this service however no cost information was available on the website. Storage is free for 30 days and then it is $1 per day for an undisclosed period. Returns can be made for a $10 fee but any domestic shipping is payable. Insurance is optional and is charged at 2% of the total value.

Personal shipping services are available for a fee of 15% with a $10 minimum. If the items need to be purchased or picked up in store there is an additional charge of $30. Inspection of the goods is available for a fee.

Price by my calculation (US address): $100 (purchase price) + $25 (setup fee) + $10 (package fee) + $87.30 (shipping) = $222.30 ($197.30 after first order)


12. Lil' Shoppa (fees charged in USD)
Lil' Shoppa is based in Los Angeles, California therefore has 9.75% sales tax. There is a 15% admin fee (which drops to 10% if the order is over $1,500) for this service.

The website states that consolidation and repacking is available but it does not state how much it costs. There is no information on storage on the website. Returns can be made during the 7 day cooling off period but you should contact the owner for more information regarding this. Insurance is available for $15.

There does not appear to be an additional charge for personal shopping services. As with Price USA there is a button which can be added to your favourites bar to allow you to add the items you want to the order form from the website you are purchasing them from with the ability to add additional notes such as discount or fee shipping codes.

Price by my calculation: $100 (purchase price) + $9.75 (tax) + $16.46 (administration fee) + $79.95 (shipping) = $206.16


13. Shopaholiques (fees charged in USD)
Shopaholiques is based in New Jersey which has a sales tax of 7%. There is a $20 fee per package to use this service.

Consolidation and repacking is charged at $2.50 per package. There is no information on storage. Returns are accepted at a fee of $5 per order plus the return domestic shipping. There is no information on the website regarding insurance.

Personal shopping services are available for a fee:
  • < $199 - $20 fee
  • $200 - $399 - $24 fee
  • > $400 - fee is 6% of purchase price.
Price by my calculation: $100 (purchase price) + $7.00 (tax) + $20 (administration fee) + $79.95 (shipping) = $206.95


14. Parcel It On (fees charged in USD)
This service is based in New Jersey and therefore any purchases attract a 7% sales tax. There is a fee of $15 per package if shipped by USPS or $25 for another shipping service as well as an 3.9% administration fee (on entire invoice).

Repacking and consolidation is $2.50 per package. Personal shipping is available for a 4% fee plus 5 dollars per package.

Storage is available for free for 8 weeks after which time you will be charged $5 per week until the end of the 4th week when all goods will be donated to charity. Returns can be made for a $5 fee plus the cost of the domestic shipping.

Price by my calculation: $100 (purchase price) + $15 (package fee) + $91.90 (shipping) + $8.07 (administration fee) = $214.97

Now to give you an idea of the savings that using one of these services can make I'll do a quick comparison between shopping at Drugstore.com and in Australia. I've used full prices, not sale prices and this does not include shipping (domestic).

Product Drugstore.com Australian Price Price difference
Revlon Colorstay Foundation $12.99 $34.95 -$21.96
Wet N Wild Trio $2.99 $9.95 -$6.96
Wet N Wild 8 Pan Palette $4.99 $14.95 -$9.96
Wet N Wild Blush $2.99 $9.95 -$6.96
Almay Get Up & Grow Mascara $7.99 $19.95 -$11.96
Clarisonic Brushes (2 pack) $40.00 $58.00 -$18.00
Neutrogena Oil Free Eye Makeup Remover $7.99 $10.89 -$2.90
Rimmel Apocalips $5.49 $15.95 -$10.46
Real Techniques Starter Set $17.99 $39.99 -$22.00
Covergirl Lash Blast $7.79 $17.95 -$10.16
Maybelline Instant Age Rewind Concealer $10.39 $19.85 -$9.46
Revlon Lip Butter $7.49 $21.95 -$14.46
Maybelline Color Tattoo Cream Eyeshadow $6.99 $11.95 -$4.96
Total
Total
Total Savings
$136.08 $286.28 -$150.20

If you paid $136 USD for all this and then had to pay $70USD in international shipping using one of the above companies you'd still save $80. That's pretty good considering Drugstore.com you can get all this in one place where as in Australia you'd need to get some from Priceline, Crush Cosmetics and Mecca Cosmetica - all of which charge domestic shipping. Drugstore.com has free domestic shipping for orders over $35USD.

After all this information I'll leave you with this: My choice will be HopShopGo. It seems like it will be the easiest to use, one of the cheapest and i like that it links to my Paypal.

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Hi there and welcome to my blog. My name is Jess and i am an anthropology and archaeology student. My speciality is forensic anthropology and archaeology. I love: Physical anthropology, osteology, forensic sciences, surfing, makeup and skincare, reading, television, playing games on my iphone, cooking, traveling, reading, history, pizza, a good nights sleep, hot weather...